Post by account_disabled on Mar 11, 2024 5:30:05 GMT
After the almost 2-day blackout which affected 220 million users, communication at Skype is also going haywire. It starts on the 18th when the elusive Villu Arak from the official blog " calms us down " by warning us that the explanation will only come after the weekend (was the head of PR on holiday?); today Arak himself first publishes a post at 5:35 AM GTM with this explanation: skype logoOn Thursday, 16th August 2007, the Skype peer-to-peer network became unstable and suffered a critical disruption. The disruption was initiated by a massive restart of our user's computers across the globe within a very short timeframe as they re-booted after receiving a routine software update. The abnormally high number of restarts affected Skype's network resources.
This caused a flood of log-in requests, which, combined India Mobile Number Data with the lack of peer-to-peer network resources, prompted a chain reaction that had a critical impact. Then at 11:45 AM GTM they decide to explicitly accuse Windows users (I highlighted the changed parts):windows update On Thursday, 16th August 2007, the Skype peer-to-peer network became unstable and suffered a critical disruption. The disruption was triggered by a massive restart of our users' computers across the globe within a very short timeframe as they re-booted after receiving a routine set of patches through Windows Update .
The high number of restarts affected Skype's network resources. This caused a flood of log-in requests, which, combined with the lack of peer-to-peer network resources, prompted a chain reaction that had a critical impact. Taking the explanation of a system brought to its knees by user updates at face value should at least make us consider alternatives to Skype. But seeing a company that places the blame for a poor service, at least partially, on its users is disheartening. And in this at least approximate management of the crisis, what happened to the top management of Skype or eBay? Update : those of the Italian blog have not yet noticed the change Update 2 : Villu "felt the need" to clarify that Microsoft had nothing to do with the problem and that, on the contrary, it provided maximum support. Yet another proof of the bad PR work done.
This caused a flood of log-in requests, which, combined India Mobile Number Data with the lack of peer-to-peer network resources, prompted a chain reaction that had a critical impact. Then at 11:45 AM GTM they decide to explicitly accuse Windows users (I highlighted the changed parts):windows update On Thursday, 16th August 2007, the Skype peer-to-peer network became unstable and suffered a critical disruption. The disruption was triggered by a massive restart of our users' computers across the globe within a very short timeframe as they re-booted after receiving a routine set of patches through Windows Update .
The high number of restarts affected Skype's network resources. This caused a flood of log-in requests, which, combined with the lack of peer-to-peer network resources, prompted a chain reaction that had a critical impact. Taking the explanation of a system brought to its knees by user updates at face value should at least make us consider alternatives to Skype. But seeing a company that places the blame for a poor service, at least partially, on its users is disheartening. And in this at least approximate management of the crisis, what happened to the top management of Skype or eBay? Update : those of the Italian blog have not yet noticed the change Update 2 : Villu "felt the need" to clarify that Microsoft had nothing to do with the problem and that, on the contrary, it provided maximum support. Yet another proof of the bad PR work done.